CX-book-cover

The Art & Science of Customer Experience – Illustrations

The Art & Science of Customer Experience (yes! “Customer” in capital letters) is the first book to provide an extensive data-driven analysis of the factors influencing Customer behavior as well as practical guidelines to improve Customer Experience by understanding end-user psychology.

Client: Javier Cariñena (Autor) & Pablo Casals (Co-Autor)
Date: 2020
Services: Illustration and graphic design
Buying options: Buy on Amazon
Design Studio: Bipolar Artist