The Art & Science of Customer Experience – Illustrations

The Art & Science of Customer Experience (yes! “Customer” in capital letters) is the first book to provide an extensive data-driven analysis of the factors influencing Customer behavior as well as practical guidelines to improve Customer Experience by understanding end-user psychology.

Free Infographic CV template

Your resumé is normally the first impression that you give to your (hopefully) soon-to-be company. When I started this project I was mainly worried that all the basic information could be shared…